Summary: ph11e collects personal data to operate a PAGCOR-regulated online gaming platform for Filipino players. We do not sell your personal data to third parties for commercial marketing. We share data only with regulated payment processors, game suppliers operating under data processing agreements, and Philippine regulatory authorities as required by law. Your rights under the Data Privacy Act of 2012 (Republic Act No. 10173) are fully respected. For questions, contact [email protected].
1.1 This Privacy Policy ("Policy") describes how ph11e ("ph11e," "we," "us," "our"), the operator of the online gaming platform at ph11e.app, collects, uses, stores, shares, and protects the personal information of users ("Player," "you," "your") who access or use the ph11e platform.
1.2 ph11e is committed to protecting your privacy in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC) of the Philippines. ph11e operates under a valid PAGCOR license, which independently imposes data handling and player protection obligations on the platform.
1.3 By registering for an account on ph11e or by continuing to use the ph11e platform after the effective date of this Policy, you acknowledge that you have read, understood, and consent to the data practices described herein. If you do not agree with this Policy, please discontinue use of ph11e and contact support to request account closure.
1.4 This Policy should be read together with ph11e's Terms and Conditions and Responsible Gaming Policy, both of which are published on ph11e.app.
2.1 The data controller responsible for your personal information collected through ph11e.app is the ph11e platform operator, registered and operating under PAGCOR licensing conditions in the Republic of the Philippines.
2.2 ph11e has designated a Data Protection Officer (DPO) as required under the Data Privacy Act of 2012. The DPO oversees ph11e's compliance with data privacy obligations and handles Player data subject requests. The DPO may be contacted at [email protected] with the subject line "Data Privacy — DPO Request."
3.1 ph11e collects the following categories of personal data from registered Players:
4.1 ph11e collects personal data through the following means:
5.1 ph11e processes your personal data on the following legal bases under the Data Privacy Act of 2012:
6.1 ph11e uses collected personal data for the following purposes:
6.2 ph11e does not use automated decision-making or profiling that produces legal or similarly significant effects on Players, except where required for KYC verification or fraud detection, in which case you have the right to request human review of any automated decision that affects your account.
7.1 ph11e does not sell, rent, or trade your personal data to third parties for their own marketing purposes under any circumstances.
7.2 ph11e shares personal data with the following categories of recipients, strictly on a need-to-know basis and under appropriate contractual or regulatory safeguards:
7.3 In the event of a merger, acquisition, or corporate restructuring involving ph11e, your personal data may be transferred to the acquiring entity, subject to the same or equivalent privacy protections as described in this Policy. You will be notified of any such transfer.
8.1 ph11e uses cookies and similar tracking technologies to operate and improve the platform. The following categories of cookies are used:
8.2 ph11e does not use third-party advertising or behavioral tracking cookies. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will prevent you from logging in to your ph11e account.
9.1 ph11e retains personal data for the following periods:
9.2 Where retention is required beyond these periods by order of a Philippine regulatory authority or court, ph11e will comply and will notify you to the extent permitted by law.
10.1 ph11e employs the following technical and organisational security measures to protect your personal data:
10.2 In the event of a personal data breach affecting your information, ph11e will notify you and the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, as required under NPC Circular No. 16-03, and will take immediate remedial action.
11.1 Under the Data Privacy Act of 2012 and applicable NPC regulations, you have the following rights with respect to your personal data held by ph11e:
11.2 To exercise any of the above rights, submit a written request to ph11e's DPO at [email protected] with the subject line "Data Subject Request." ph11e will acknowledge your request within three (3) business days and respond substantively within fifteen (15) business days, or within such extended period as permitted by applicable NPC regulations for complex requests.
11.3 ph11e may verify your identity before processing a data subject request. ph11e will not charge a fee for standard requests, but may charge a reasonable administrative fee for manifestly excessive or repetitive requests.
ph11e does not knowingly collect personal data from persons under twenty-one (21) years of age. PAGCOR regulations restrict online gaming participation in the Philippines to persons aged 21 and above. If ph11e becomes aware that personal data has been collected from a person under 21, the account will be immediately closed, relevant data will be deleted (except where retention is required for regulatory reporting), and the matter will be reported to PAGCOR.
12.1 ph11e enforces the 21+ age restriction through mandatory KYC identity verification during the registration process. If you are aware of a minor attempting to access ph11e, please notify us immediately at [email protected].
13.1 ph11e.app may display links to PAGCOR's official website and other Philippine regulatory resources in the context of responsible gaming and player protection information. ph11e does not control the content or privacy practices of any third-party website. Accessing any third-party website from a link on ph11e.app is subject to that website's own privacy policy. ph11e accepts no responsibility for the data practices of third-party websites.
14.1 ph11e reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, NPC guidance, PAGCOR requirements, or ph11e's data practices. Material changes will be communicated to registered Players via SMS to the registered Philippine mobile number and/or by email to the registered address at least seven (7) days before the amended Policy takes effect.
14.2 The date of the most recent revision is displayed at the top of this page. The current version of this Policy is always available at ph11e.app/privacy-policy. Continued use of ph11e following the effective date of any revision constitutes acceptance of the updated Policy.
15.1 For any privacy-related questions, concerns, or to exercise your data subject rights, please contact ph11e using the following details:
15.2 This Privacy Policy was last reviewed and updated in June 2026.
Data Protection Highlights
Every data transmission between your device and ph11e uses TLS 1.3 — the same standard used by Philippine banks. Sensitive data at rest, including your KYC documents and financial records, is encrypted with AES-256.
ph11e does not sell, rent, or trade your personal data to third parties for marketing. Your information is used only to operate your account, process payments, comply with PAGCOR regulations, and keep the platform secure.
ph11e processes all Player data in full compliance with the Data Privacy Act of 2012 (RA 10173) and NPC regulations. A designated Data Protection Officer (DPO) oversees all data privacy obligations and handles data subject requests.
Access, rectify, erase, or port your data — ph11e processes data subject rights requests within 15 business days. Requests are handled by the DPO team, with identity verification to protect your account from unauthorized access.
In the unlikely event of a data breach affecting your information, ph11e will notify you and the National Privacy Commission within 72 hours — as required under NPC Circular No. 16-03. Remedial action is taken immediately.
This Privacy Policy is written in plain English and kept current. Every category of data ph11e collects, every purpose it is used for, and every third party it may be shared with is documented here — no hidden practices, no vague language.
Play With Confidence
ph11e is PAGCOR-regulated, Data Privacy Act-compliant, and built for Filipino players who expect both excitement and security. Register today — GCash deposits from ₱50, 500+ games, and responsible gaming tools built in. Must be 21 or older.